Menu
Alakazam is committed to respecting your privacy rights and concerns. As such, we have established and implemented this Privacy Policy. Alakazam uses telephone services, Zoom calls, emails, and text messages with its customers and clients. In the process of providing data through these channels, Alakazam implements policies and procedures to protect your privacy and the privacy of our company. The following policy will also explain what, if any, personal information we collect, and how we use, share, and protect such information. If you have any questions regarding this information or our privacy practices, please see the section entitled “Contact Us” at the end of this Privacy Policy.
All activities which you engage in through this service are voluntary. You are not required to share any images, data, telephone numbers, emails, or other personally identifiable information with Alakazam. In the process of communicating with Alakazam, you may be asked to provide an email, phone number, or other data via a messaging service or text message. You are not required to provide any personal information to us unless you choose to access features of the Service which require such information. If you do not agree with the terms of this Privacy Policy or any other terms or conditions of our service, then you should immediately discontinue use of the Service without providing us any personally identifiable information.
This Privacy Policy is effective as of the date above and will remain in effect until a new notice supersedes it. We may choose to update this Privacy Policy at our discretion, so you should check this page periodically as the terms may change from time to time. The most recent version of the notice will be reflected by the “last updated” date noted at the top of the page. In the event of a major change to this Privacy Policy, we will provide a conspicuous message either through the website or user portal (the “Service”) or via an email address associated with your account informing you of the change. Your affirmative consent or continued use of the Service will constitute your acknowledgment of the notice in its current version and your understanding of the terms of this Policy.
The types of personal information we may collect and process about you can include:
address, telephone number, and billing and mailing address.
We collect such personal information directly from you via websites, email, and/or telephone conversations when you create an account or in-person when you request certain instillation service. Providing this information to Alakazam is completely voluntary.
Alakazam provides information technology services and database management to its customers. For those individuals who retains our services, Alakazam will install software which permits it to access your individual computers, servers, and databases. This permits Alakazam to analyze your Central Processing Unit (CPU), RAM information, hard drive metrics, and other important computer and database functions. Alakazam is equipped to provide commands to its clients’ computers. These commands permit Alakazam to manage, serve, and maintain its clients’ computers, servers, and databases. If you ultimately retain our services, you will consent to providing us unobstructed access to your computers, servers, and databases via our software. You further acknowledge and agree that our access of your computers, servers, and databases is not a violation of the Utah Consumer Privacy Act and is provided with authorization under Utah Computer Crimes Act, as well as the Computer Fraud and Abuse Act. Alakazam accesses metadata, but it does not access, store, replicate, or process the specific information, files, or data of its users.
Your personal information, including your name, online identifier, email address, telephone number, billing, and mailing address will only be utilized in connection with any service agreement that you enter with Alakazam. Alakazam will not sell, disclose, transfer, or otherwise publish any of the personal information that it collects from you. Alakazam will record and store all video, email, and telephone communications. Recordings are taken to improve the quality of our services. Alakazam will not sell, disclose, transfer, or otherwise publish any recorded communication. You agree to refrain from selling, disclosing, transferring, or otherwise publishing any recorded communication with Alakazam. You agree that your communications with Alakazam are private and confidential. Unauthorized disclosure of any private communication with Alakazam is a material breach of this Privacy Policy and will entitle Alakazam to immediate injunctive relief. In the event you are in receipt of a communication, disclosure, email, call, text, or transmission from Alakazam that was intended for a third party, you shall keep the contents completely confidential and cooperate with Alakazam in safekeeping and returning the communication, disclosure, email, call, text, or transmission.
Alakazam retains obligation to respond to a subpoena or court order requiring the disclosure of any personal information. Upon request of any court, attorney, judge, commissioner, or magistrate, Alakazam will immediately alert you to the request for personal information and permit you sufficient time to object to the request.
In the event either party inadvertently discloses any personal information, communication, or correspondence without authorization, that party shall 1) immediately alert the other party about the unauthorized disclosure and 2) take any commercially reasonable steps to mitigate the consequences of the disclosure.
Use of the Alakazam’s website is voluntary. Alakazam retains ownership of its content, including any intellectual property, copyright, trademark, or proprietary data. Access to Alakazam’s website does not transfer, assign, or otherwise authorize users to utilize, copy, or encrypt the content on the website for any purpose. You acknowledge that you will not access or use any of the content on Alakazam’s website for any improper or illegal purpose. Your access must comply with all local, municipal, state, and federal laws, rules, regulations, and policies.
You will not disclose any data, information, image, or other item to Alakazam that violates any state or federal law, rule, regulation, or policy.
You acknowledge that Alakazam utilizes third party providers for email, video-conferencing, and other purposes. You must comply with any terms and conditions, privacy policies, rules, and regulations of those providers. Alakazam regularly uses Zoom conferencing and Microsoft Outlook to correspond with its clients. A violation of any terms and conditions, privacy policies, rules, and/or regulations is a material violation of this Privacy Policy.
Any violation of this Privacy Policy is a material breach of your agreement with Alakazam. Alakazam may immediately terminate its relationship with you. In the event of a breach, Alakazam retains its right to cancel any service obligation to you and pursue all other available legal remedies.
If you no longer want to receive our emails or other announcements, you may unsubscribe by writing to us at accounts@alakazamit.com. Please note that you cannot unsubscribe from certain correspondence from us, including transactional messages relating directly to your account.
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. Your personal information is only accessible on a need-to-know basis and by a limited number of employees who have special permissions.
Upon collection, you have a right to notice of the categories of personal information collected and for which purposes the data will be used. As noted above, we do not sell your information, however, if you wish to exercise any of these rights or have any questions or concerns regarding the processing of your personal information, please contact us at accounts@alakazamit.com. We will respond to your request consistent with applicable law.
Please note, however, before we will be able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. Where you have an account with us, you can exercise your rights while logged-in to your account. Otherwise, if you do not have an account, but we possess appropriate information about you on
file (e.g., name, phone number, email/physical address), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you adequately, we may not be able to respond to your request.
To use an authorized agent to make a request on your behalf, you will need to directly confirm with us that you provided the authorized agent permission to submit the request, provide the company with signed permission for the authorized agent to act on your behalf, and you will need to verify your identity directly with the company.
If you have any questions about this Privacy Policy, or any Alakazam privacy practices, you can reach us at accounts@alakazamit.com.
333 S 520 W
Lindon, Utah 84042
Alakazam © 2020 All Rights Reserved.